Returns & Exchanges
At Dog is Human, we want you and your canine companion to be fully satisfied with our premium pet-inspired apparel. If your order doesn't fit perfectly or meet your expectations, we offer a seamless 30-day return and exchange window for all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided by our system and securely package your items to ensure they remain in human-grade condition.
- 3.Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a confirmation email that your return is in transit.
- 4.Refund or Replacement
After our warehouse team inspects the items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.